Privacy policy

Last updated: 22 April, 2026

Nest Workspace respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us.

1. Who We Are

Nest Workspace is the data controller responsible for your personal data.

Contact details:
Email: stationhouse@nestworkspace.co.uk
Address: 27 Railway Street, Chelmsford, essex, CM1 1QS

2. What Personal Data We Collect

We may collect and process the following personal data:

A. Information You Provide

  • Name
  • Email address
  • Phone number
  • Company name
  • Any information you include in enquiry forms or messages

B. Website Usage Data

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on the website

C. Cookies and Tracking Data

  • Website interaction data
  • Preferences and settings
  • Analytics data

3. How We Collect Your Data
We collect data:

  • When you complete a form on our website
  • When you contact us directly (email, phone or form)
  • Automatically through cookies and analytics tools

4. How We Use Your Data
We use your personal data for the following purposes:

A. Responding to Enquiries

  • To contact you regarding your enquiry
  • To provide information about our workspace and services

B. Providing Information About Our Services

  • To send relevant information you have requested
  • To follow up on your interest in Nest Workspace

C. Improving Our Website

  • To analyse how users interact with our website
  • To improve functionality and user experience

D. Marketing Communications (Where Applicable)

  • To send updates about our services, offers, or news
  • You will only receive these where you have opted in
  • You can unsubscribe at any time

5. Lawful Basis for Processing
We rely on the following lawful bases under UK GDPR:

  • Legitimate interests – to respond to enquiries and improve our website
  • Consent – for marketing communications and non essential cookies
  • Contract – where your enquiry relates to entering into a service agreement

6. Sharing Your Personal Data
We may share your personal data with trusted third parties, including:

  • Website hosting providers
  • IT and system providers
  • Analytics providers (such as Google Analytics)
  • CRM or enquiry management systems

All third parties are required to respect the security of your data and process it in accordance with the law.

We do not sell your personal data.

7. International Data Transfers
Some of our service providers may process personal data outside the UK.

Where this happens, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses
  • Adequacy regulations

8. Data Rtention

We retain personal data only for as long as necessary:

  • Enquiry data: up to 24 months
  • Marketing data: until you unsubscribe
  • Analytics data: in line with provider settings

We may retain data longer where required for legal or regulatory purposes.

9. Cookies
Our website uses cookies to:

  • Ensure the website functions correctly
  • Analyse traffic and usage
  • Improve user experience

You can control cookies through your browser settings and via our cookie banner.

10. Your Rights
Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request transfer of your data

To exercise your rights, contact us using the details above.

11. Data Security
We implement appropriate security measures to protect your personal data, including:

  • Secure hosting
  • Access controls
  • Data protection processes

However, no system is completely secure, and we cannot guarantee absolute security.

12. Complaints
If you have concerns about how we handle your data, please contact us.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.